Loyalty Program

• Will marketing material, apparel, or other swag be on the product list for points?

  Right now, just products. But you can still get your swag on with cold, hard cash or by screaming loudly at events.

• Is there a minimum order amount for me to earn points?

  Yes, $40.

• I don’t show points but I know I have earned them, what should I do?

  It probably means someone let Haroldo loose in the office. Just contact customer service and we’ll get you squared away. Phone: 1-866-460-7241, Email: distributorsupport@lifevantage.com

• Can I get a refund if I change my mind?

  We don’t offer cash refunds on any product redeemed with points.

• In what markets are the loyalty and referral programs available?

  US, Canada, Thailand, Great Britain, the Netherlands and Australia.

• Can I redeem 30 points and pay for the rest with my card?

  Unfortunately, no halfsies or thirdsies. Your points must cover an entire product.

• Can customers combine the referral and the Loyalty Points or are they separate?

  You bet they can. As long as they are participating in both programs.

• How do I know how many points I have?

  You can see your points in the VO.

• What’s the monetary value of the points?

  There is no monetary value, although you’ll feel rich.

• Do I have to pay shipping on any free product I earn?

  Yes, shipping and taxes are not included.